PDIADI | National Driving Instructor Development
Dealing with Complaints
Friday 11th April 2025 @ 9:00 AM to 12:00 PM
£40.00 Share
This week we are going to talk about how to deal with complaints. Getting a complaint is never a good thing, even if they are unwarranted, so what is the best way to deal with them to limit damage to you and your business.
- What to do it if you get a complaint
- How to effectively deal with complaints
- How to change a complaint into a positive outcome
- Why you should deal with complaints.
- How much is one pupil worth to you?
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