So What Is Great Feedback?

As a driving instructor, you give feedback every single day — but is it landing the way you
intend? Feedback can shape a learner’s progress, build their confidence, or stop them in
their tracks. The difference? How you deliver it — and how it’s received.

This interactive workshop, led by Kathy Higgins &Leanne Condliff, will help you master
the art of giving feedback that really makes an impact.

✅ What You’ll Learn
 The 5 Rules of Feedback – simple principles that make all the difference.
 Why Words Matter – tone, phrasing, and timing can change everything.
 No Wrong Answers – creating a safe learning space where mistakes drive
progress.
 How to Deliver Feedback That Sticks – so your pupils act on it, not ignore it.
 Why Great Feedback is a Game-Changer – for learners, PDIs, and ADIs alike.

Who’s It For?
 ADIs looking to improve lesson impact.
 PDIs preparing for assessments.
 Trainers, mentors, or instructors who want to transform their communication
skills.

Why Attend?
By the end of this workshop, you’ll walk away with practical tools and techniques to:
 Give constructive feedback with confidence.
 Turn mistakes into genuine learning opportunities.
 Build stronger rapport with your learners.
 Boost progress and success rates.

Spaces are limited — book your seat today and take your coaching skills to the next level.