Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HA
Let’s face it — no instructor likes receiving a complaint. Whether it’s fair or not, it stings. But here’s the truth: how you respond can make or break your business reputation, your confidence, and even your income. In this practical, face-to-face workshop, Kathy Higgins & Leanne Condliff will share proven strategies for handling complaints […]
Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HA
Ever left a lesson thinking… “What if I’d handled that differently?” Risk management is at the heart of driver training — but are we really giving learners the chance to understand it, or just managing it for them? In this thought-provoking workshop, Kathy Higgins & Leanne Condliff will dive into the What Ifs of driving […]
Night one: 6:00 PM – 8:00 PM Lee will help you gain a crystal-clear understanding of what’s required to help you overcome the issues you may be currently experiencing with your exams. With Lee’s no-nonsense and logical approach, you’ll leave this session with not only a fresh outlook but also techniques and skills that have […]
Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HA
Great lessons don’t just come from telling — they come from asking. The right question, at the right time, can unlock understanding, reveal gaps, and keep your learner engaged in their own progress. In this practical, interactive workshop, Kathy Higgins (written & introduced) and Leanne Condliff (delivered) will help you sharpen your questioning skills so […]
This is a certificated Zoom Workshop delivered by Bob Morton Time 18:00 to 20:00 This masterclass focusses on how human beings actually learn. It might be quite different to what you think or were taught during your training. Human beings have a natural ability to learn, if it is done in a way that fits […]