Dealing with Complaints
Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HAThis week we are going to talk about how to deal with complaints. Getting a complaint is never a good thing, even if they are unwarranted, so what is the […]
PDIADI | National Driving Instructor Development
This week we are going to talk about how to deal with complaints. Getting a complaint is never a good thing, even if they are unwarranted, so what is the […]
In this workshop we will explore further the elements of risk looking at the what if’s The pros and cons to risk management. Are we analysing? Are we digging? Are […]
We will look into the diverse ways of how to ask and when to ask. The more we communicate, with the correct and timely questions the easier your lesson will […]
This week we look at feedback, which is always good, even when it is negative, it all depends on how you give feedback and more importantly how it is received. […]
This is another interactive session where we all help each other in recognising what could be a “habit” and how we can initiate progress and motivation in their driving journey. […]
Top tips for a successful test day, including your learners test, your part 2 and for your part 3 or standards check. What is best practice? When should you turn […]
Whether you’re preparing for your Part 3, looking to sharpen your coaching skills, or aiming to grow your driving school, this workshop is designed to move your career forward. Join […]
This week we have a special guest speaker who is a retired DVSA examiner for Cat B and Cat A, Ted is going to go though the DL 25 and […]
This week we are looking into the Tell Ask Assess side of risk management. It’s about working your strengths for Responsibility, Management, analysis and keeping everyone inside and the surrounding […]