Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HA
Let’s face it — no instructor likes receiving a complaint. Whether it’s fair or not, it stings. But here’s the truth: how you respond can make or break your business reputation, your confidence, and even your income. In this practical, face-to-face workshop, Kathy Higgins & Leanne Condliff will share proven strategies for handling complaints […]
Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HA
Ever left a lesson thinking… “What if I’d handled that differently?” Risk management is at the heart of driver training — but are we really giving learners the chance to understand it, or just managing it for them? In this thought-provoking workshop, Kathy Higgins & Leanne Condliff will dive into the What Ifs of driving […]
Knowing what to say is one thing — knowing when and how much to say is where the real skill lies. In this session, we’ll break down levels of instruction and how to use them effectively in real lessons. We’ll explore how to avoid over-coaching, support pupils at the right level, and help them move […]
As a Teacher of Science I will share with you how to bring classroom skills into the car as we now have a "moving classroom" Here we explore the different ways people learn to do something. Everybody is different, every pupil is a unique individual, so as driving instructors we need to have a variety […]
How to Maximise Your Score on ADI Part 3 & Standards Checks If your Part 3 journey hasn’t gone to plan so far, you’re not alone—and this session is here to help you turn things around. This practical, supportive workshop will show you exactly how to maximise your score by understanding what examiners are really […]
How to Create Constantly Adapting Lesson Plans One of the biggest differences between struggling candidates and successful instructors is the ability to adapt—confidently, naturally, and consistently. In this workshop, you’ll learn how to create lesson plans that aren’t rigid or scripted, but flexible, responsive, and fully aligned with what examiners expect to see. If your […]
Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HA
Great lessons don’t just come from telling — they come from asking. The right question, at the right time, can unlock understanding, reveal gaps, and keep your learner engaged in their own progress. In this practical, interactive workshop, Kathy Higgins (written & introduced) and Leanne Condliff (delivered) will help you sharpen your questioning skills so […]
The workshop Effective Feedback. In this workshop I delve into proven effective techniques to help pupils analyse and understand why something happened. Furthermore, we discover together the reasons why the situation developed, and how and what to do to fix it for next time. Also how to increase pupil engagement in the feedback loop, therefore […]
Knowsley Inn and Lounge, Ribblers Lane, Knowsley. L34 9HA
As a driving instructor, you give feedback every single day — but is it landing the way you intend? Feedback can shape a learner’s progress, build their confidence, or stop them in their tracks. The difference? How you deliver it — and how it’s received. This interactive workshop, led by Leanne Condliff & Kathy Higgins […]
STEERING SUCCESS 4.0: Your Roadmap to a Better Future Join six leading industry experts for a powerful full-day CPD event designed to elevate your skills, mindset, and business. 🗓 Sunday 17th May 2026 ⏰ 10:00 AM – 6:00 PM This isn’t just another workshop—it’s your roadmap to clarity, confidence, and long-term success as a driving […]